Rebooting Your Device (The App Crashes When I…)
We are not aware of any bugs that cause the app to crash but rebooting/restarting the app will solve many of the problems that you have if the app closes unexpectedly.
- Close all background applications by double-clicking the Home button.
- Swipe upward on all of the background apps to close them.
- Once the app are closed, press and hold the Power button until you are prompted to “Slide to Power Off”.
- Allow the device to power off completely then hold the Power button until the device restarts.