Rebooting Your Device (The App Crashes When I…)

We are not aware of any bugs that cause the app to crash but rebooting/restarting the app will solve many of the problems that you have if the app closes unexpectedly.

  1. Close all background applications by double-clicking the Home button.
  2. Swipe upward on all of the background apps to close them.
  3. Once the app are closed, press and hold the Power button until you are prompted to “Slide to Power Off”.
  4. Allow the device to power off completely then hold the Power button until the device restarts.